Maxentra 60-Day Return Policy & Refund Guide
Complete operational details of the official Maxentra® 60-day 100% money-back guarantee. We clearly explain return deadlines, warehouse procedures, and refund processing timelines without fine-print surprises.
The Core Guarantee Terms
Every order of Maxentra placed through this official reference desk is protected by our manufacturer-backed 60-day money-back satisfaction guarantee. If you are not satisfied with the product for any reason, you are entitled to a full refund of your purchase price (less shipping fees).
The 5 Required Steps to Process Your Refund
The 60-Day Clock
The return window extends for exactly 60 calendar days starting on your original order date. Ensure your return package is postmarked before this window expires.
Email Authorization
Send an email to [email protected] with the subject “Refund Request” including your Order ID. You will receive return authorization instructions within 24 business hours.
Return Every Bottle
Pack all bottles associated with your order — whether they are unopened, partially consumed, or completely empty. Include your original packing slip or a note with your full name, email, and order number.
Ogden, UT Depot Address
Ship your return package with tracking to: RedRock Fulfillment, PO Box 12730, Ogden, UT 84412. Return shipping costs are paid by the customer.
Credit Reversal
Once received and scanned at the Ogden depot, your refund will be processed back to your original payment card within 5 to 10 business days. There are zero restocking fees.
Subscription Cancellation Notice
Standard checkout purchases through this website are processed as one-time orders. If you voluntarily checked an optional auto-ship discount box at checkout, your subscription may be canceled at any time by calling customer support toll-free at (866) 838-5063 or by emailing [email protected].